Spammers Hurt The Blind
Sunday, May 4th, 2008There’s an interesting link talking about the lawsuit that Rite Aid just settled regarding their accessibility issues. In part it was in regards to their in-store issues, but it was also about their online accessibility, specifically around CAPTCHAs. So I spent a little time doing some more research into other issues around CAPTCHAs and the blind and in fact there are even concerns around the audio CAPTCHAs for the deaf-blind users.
One thing that was interesting is that many of the sites that have been targeted for law suits and angst have been either online retailers or websites that are heavy text based websites (Typepad, Livejournal, etc…). I guess that makes perfect sense, I just hadn’t thought about it before. I would expect there to be a lot more of this in the future, so if you use CAPTCHAs I’d consider at least getting an audio version, as I’ve discussed countless times. An interesting thought though: spammers have made it harder on the blind. Yet another reason to hate spammers, I guess.


